Reverse logistics involves transporting products from customers or from the final destination back to sellers. In simple words, it handles returns.
This is important because businesses can recover value from returned products or need to take responsibility for their proper disposal. They may have to go through different processes, such as repackaging, reselling, recycling, repairing, or refurbishing.
A reverse logistics facility is either a dedicated center that handles returns or a general warehouse that deals with them alongside regular operations.