- Contractual role: As a legally binding contract between the shipper and the carrier, outlining the duties, roles, terms, and conditions.
- Customs role: As a source of key data for customs authorities to process and clear the goods at the origin and destination airports.
- Documentary role: As a receipt of goods for the shipper, confirming that the carrier has received the cargo in good condition and will deliver it as agreed.
- Tracking role: As a shipment tracker, enabling both the shipper and consignee to monitor the status and location in real-time.

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